Version 30/11/2024

Welcome to City Agenda! We’re excited to have you on board, and we’re committed to making your experience on our platform smooth, productive, and inspiring. Our mission is to bring people together through event management experience, offering tools to create, promote, and manage events, as well as to discover new opportunities for connection and growth. CityAgenda is designed for business owners, entrepreneurs, professionals, and event enthusiasts who are passionate about networking, learning, and collaborating.

These Terms of Service outline the rules and regulations for the use of our website and related services. By accessing or using CityAgenda, whether as a guest or a registered user, you agree to comply with and be bound by these terms, which, together with our Privacy Policy, govern CityAgenda’s relationship with you concerning your use of our platform. We encourage you to read these terms carefully to understand your rights and responsibilities when using our services.

CityAgenda operates as a comprehensive event management platform that allows users to create events, participate in activities, join event communities, and access resources for professional and social gatherings. We strive to foster a dynamic community that thrives on collaboration and active engagement, whether it’s for networking events, seminars, workshops, or industry conferences. Our services are tailored to meet the diverse needs of our community, offering features that enhance event organization, marketing, and ticket sales.

As a user of City Agenda, you are part of a vibrant network where ideas come to life and connections flourish. We have established these terms to ensure a respectful, transparent, and fair experience for everyone. These guidelines are designed to protect your interests as well as those of other users, ensuring that CityAgenda remains a secure and enjoyable environment for all. Whether you’re organizing a large-scale conference, promoting a local workshop, or simply browsing for your next professional opportunity, CityAgenda provides the tools and support you to make your vision a reality.

Please note that these terms may be updated from time to time to accommodate new features, comply with legal standards, or enhance user safety. We are committed to keeping you informed about any significant changes, and we recommend checking back periodically for updates. By continuing to use CityAgenda after any modifications, you accept and agree to be bound by the revised terms.

We are dedicated to fostering a community based on trust and mutual respect. Thank you for choosing CityAgenda as your event management platform, and we look forward to helping you create impactful and memorable experiences.

We understand that you want your events to be safe and successful, We hope the same for our platform and you. We appreciate you being here. Because these Terms

of Service ("Terms") provide crucial information regarding your legal rights, remedies, and obligations, please read them carefully. Your use of CityAgenda's website, applications, and any related services (collectively, the "Service") is governed by these Terms of Service. You consent to abide by and be bound by these Terms by accessing or using the Service. They describe your rights, obligations, and responsibilities when dealing with CityAgenda, so please read them carefully.

If you do not agree to these Terms, please refrain from using the Service. We may modify these Terms at any time, and your continued use of the Service will signify your acceptance of any changes. Always review these Terms periodically to stay informed.

By accessing or using City Agenda's services, you are entering into a legally binding agreement with us that regulates our services and your use of them. You also agree to the terms and conditions of these terms, which include our privacy policy, and all other terms, policies, and agreements mentioned throughout these terms, without modification. If you disagree with the terms and conditions of these Terms, do not access or use the Services.

If you will be using the Services on behalf of an entity (such as on behalf of your employer), you agree to these Terms on behalf of that entity and its Affiliates and you represent that you have the authority to do so. In that case, "you" and "your" will refer to that entity as well as yourself.

1. Accepting These Terms

   1. Who is who

      To assist you understand these terms, below are some definitions.

      1. “Consumers” means consumers using our Services for any reason, including to consume information and/or attend events.

      2. "Organizer" means an event creator using our Services to create events for Consumers.

      3. “Services” include the CityAgenda and the Organizer Services

      4. Organizers, Consumers, and third parties accessing or using our Services are all referred to in these Terms collectively as "Users," "you," or "your."

      5. When these Terms use "CityAgenda," "we," "us," or "our," that refers to CityAgenda.

2. CityAgenda's Services

   1. What we do.

      We operate the CityAgenda Platform as an intermediary platform on which activities, (events) are offered online by a variety of providers. The Activities include, for example, guided tours, cooking classes, sightseeing tours by bus, boat trips, tickets

      for sightseeing, and other services. We act as a commercial agent for the Suppliers. The descriptions, photographs, and other content for its own Activities originate from the respective Suppliers. We therefore have no direct influence on such content. We offer an event management and growth platform that promotes relationships and success between event planners and participants. In addition to selling tickets and offering a variety of marketing tools, our services enable event planners to plan, advertise, and manage events both in-person and online.

      
      

      CityAgenda is an innovative event management platform designed to simplify and enhance the way people organize and experience events. Our core mission is to connect individuals, businesses, and organizations through a comprehensive and user-friendly system that facilitates event creation, promotion, and participation.

      CityAgenda provides the tools necessary for event organizers to plan and execute their events effectively. Our platform supports a wide range of events, including professional conferences, business networking gatherings, workshops, seminars, and industry expos. Organizers can easily set up events by specifying important details such as event name, location, date, time, and agenda. Organizers can create event pages tailored to their needs, complete with branding, images, and detailed descriptions. This ensures that each event stands out and attracts the right audience.

      
      

      CityAgenda fosters a strong sense of community among professionals and eventgoers. Our platform allows attendees to connect, network, and engage with one another, creating meaningful relationships that extend beyond the event itself. This is especially valuable for business owners, entrepreneurs, and professionals seeking to expand their networks.

      CityAgenda serves as a one-stop destination to discover professional and social gatherings that align with their interests. Users can browse a wide range of events by category, location, or date, making it easy to find opportunities for personal and professional development.

      
      

      By combining robust event management tools with innovative community features, CityAgenda it’s a dynamic ecosystem for connection, growth, Our aim is to empower everyone involved in the event process, from organizers to attendees, ensuring that every event is as impactful as possible.

      
      

   2. What is our Role?

      We are not the owners, creators, or organizers of the events that are featured on the Services, nor are we the ones that sell registrations, tickets, or any other goods on the Services. Rather, we offer our services, which enable organizers to advertise their events and handle registration and ticketing.

      The organizer is solely in charge of making sure that the event and any page that displays it conforms with all applicable laws, rules, and regulations. They are also responsible for making sure that the goods and services listed on the event page are delivered accurately, satisfactorily, and as described.

      CityAgenda fits into the event management and professional networking landscape as a comprehensive and modern platform that caters to the needs of business owners, entrepreneurs, event organizers, and professionals seeking to connect and grow.

      CityAgenda serves as the bridge that connects event organizers with their audience. We simplify the event management process by offering a user-friendly interface that allows organizers to set up events effortlessly while giving attendees an easy way to discover and participate in meaningful gatherings. This dual-purpose functionality creates a well-rounded experience for all users. Our focus is on the professional community, which means we are dedicated to fostering opportunities for learning, collaboration, and growth.

3. Privacy and user Information

   1. Privacy Policy.

      All your data collected through CityAgenda is provided by you, and available to the public on your personal profile page on CityAgenda, except your registered email and password. You have full control over your data, you can edit or delete your data at any time and you have full responsibility to provide truth accurate data. All your personal data collected through CityAgenda Platform is processed by CityAgenda as a data controller, in accordance with relevant data protection laws including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and comparable global privacy standards and for the purposes described in the Privacy Policy. CityAgenda shares your personal data with third parties such as the organizers, marketing service providers, to perform services or promote events you are interested in. For example, your data may be shared with the event organizer to facilitate your participation to the extent it is necessary for the performance of the Service Agreement between you and organizer or when necessary to comply with a legal obligation and for other purposes legally allowed. if you register for an Organizers are independent data controllers and bear the sole responsibility of processing your personal data. Our Privacy Policy provides detailed information on how your data is collected, used, stored, and shared. You will find detailed information on how to exercise your data protection rights in the Privacy Policy. By using City Agenda, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

      
      

   2. User Information

      
      

      When handling consumer information, we expect you to abide by the regulations. Regarding information you collect from (or receive about) consumers or other individuals, if you are an Organizer, you will always abide by all applicable local, state, provincial, federal, and other laws, rules, and regulations. You will also always abide by any applicable policies that we may post on the Services regarding information you collect from (or receive about) consumers.

4. Registration and City Agenda account

   When you create an account with us or use our Services, you must provide us with accurate information and follow these rules. We may require you to create an account to access certain features or functions of the Services. You agree to the following:

   1. The "Registration Data" that you submit must be true, up-to-date, and comprehensive information about you or, if you are using the Services on behalf of an entity, that entity. In the event that this registration data changes, you must also update it.

   2. If you are using the Services on behalf of a business or other organisation, you guarantee that you are able to legally bind that organisation and give us all of the permissions and licenses specified in these Terms.

   3. If your password or account is used without authorization, or if there is any other security breach, you will notify us. Any activity that takes place under your account is your responsibility.

   4. In order to create an account “CityAgenda account” you must enter your full legal name and email address in the registration form on the CityAgenda Platform and may set a password. You must keep this data secret so that no third party has access to your account.

   5. We will be the only arbiter in any dispute over account ownership involving two or more people or entities, and our ruling—which may involve suspending or terminating the account—will be final and enforceable.

5. Termination

   5.1. Your access to our services may be terminated by us.

   
   

   1. We may suspend or terminate your right to use the Services at any time, including if:

      1. You violate these terms or any other agreement you have with us, or if you don't make payments when they're due.

      2. If you as organizer fail ensuring that the goods and services described on the event page are delivered as described and in an accurate, satisfactory manner.

      3. You participate in any activities on or off the CityAgenda that endanger our community's safety, compromise the integrity of the CityAgenda, or disrupt our community's or the CityAgenda's experience; or

      4. We would be held legally liable if we permitted you to use and use the Services in a way that would contravene any applicable local, state, provincial, federal, or other laws, rules, and regulations, or court orders.

      5. We receive complains from consumers about some organizers, or services listed in City Agenda platform.

      6. You as organizer fail ensuring that your event and any page displaying an event complies with any applicable laws, rules, and regulations,

      7. You use the services in ways that are not authorized or intended by us, or you misuse or abuse them.

      8. You use the services for organizing immoral activities, or events that is harmful for people.

   2. At any moment, we may decide to stop providing the Services, or any specific component of the Services, or to change or replace any part of the Services with or without a notice. If we think that failing to notify you of our decision to terminate your access to the Services would materially prejudice you, we shall make a good faith effort to do so. You acknowledge that if we terminate your permission to use or otherwise access the Services, we will not be held accountable to you or any third party.

   5.2 Deleting Your Account.

   You may delete your account to stop using the Services and the Terms' broad application, unless expressly specified in a separate signed agreement between you and us or another Affiliated Agreement. The only way to make these Terms no longer apply if you are a consumer using the Services without a CityAgenda account is to cease using the Services permanently. These Terms are still in force as long as you keep using the Services, even if you don't have an account. These Terms (as unaltered by such an agreement) shall control your use of the Services following any termination or expiration of any separate agreement between you and us that governs your use of the Services.

   We sincerely hope you will want to keep using our services, but if not, please see this paragraph.

   
   

   5.3 Certain provisions will always remain applicable to both you and us.

   These Terms shall survive (i.e., continue to apply to you) all provisions that by their very nature should survive termination of these Terms, such as all limitations on liability, releases, indemnity obligations, disclaimers of warranties, agreements to arbitrate, choices of law and judicial forum, and intellectual property protections and licenses.

6. Permit to the City Agenda Services

   1. Permit to Services.

      Your use of our services is limited to what we permit you

      1. We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to sub-Users registered via the Services), revocable right to use our Services.

      2. A. search for, view, register for, or buy tickets or registrations for an event that is posted on the Services, B. construct websites for event registration, organizer profiles, and other marketing, management, tracking, and revenue collection for an event.

      3. These Terms and all applicable local, state, provincial, federal, and other laws, rules, and regulations must be followed when using the Services. Additionally, if you use any search features or address auto-population tools, you are subject to the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy).

   2. Restrictions.

      You can’t copy, sell, or use our Services in a way that is damaging to CityAgenda. You agree that, in addition to any other limitations, restrictions, and prohibitions that we may impose (either in these Terms or elsewhere), you will not:

      1. Any portion of the Services may be copied, altered, reproduced, translated, localized, portable, or otherwise created as a derivative.

      2. Try to find the source code or the structure, order, and organization of all or any portion of the Services by reverse engineering, disassembling, decompiling, or in some other way.

      3. Use the Services for any other commercial purpose not specifically intended, rent, lease, resell, distribute, or otherwise abuse the Services without authorization.

      4. take away or modify any proprietary notices on the Services; or

      5. take part in any action that causes disruptions or interferes with the Services.

      6. You can’t use our content for your own purposes. You have no right to use, and you agree not to use, any Site Content for your own commercial purposes. You have no right to, and you agree not to, scrape, crawl, or employ any automated means to extract data from the Sites.

         
         

   3. Ownership.

      Our property is our property

      You acknowledge that any content on this website may be covered by trade secrets, copyrights, trademarks, service marks, and other proprietary rights and laws. The

      Site Content may belong to us, or we may have agreements with third parties that allow us to display site Content. Site Content that is included in or made available through the Services is our exclusive property and is protected by copyright laws. You agree to use the Site Content only for purposes that are permitted by these Terms and any applicable local, state, provincial, national, or other law, rule, or regulation. Any rights not expressly granted in these Terms are reserved.

      
      

   4. Trademarks.

      You can’t use trademarks that aren’t yours unless we say so.

      1. City Agenda's registered and unregistered trademarks and service marks include the logos, trademarks, and service marks (collectively, the "CityAgenda Trademarks") that are used and displayed in connection with the Services. Third-party trademarks or service marks (collectively, the "Third Party Trademarks," and, in conjunction with CityAgenda Trademarks, the "Trademarks") may be used in connection with the Services. By implication, estoppel, or otherwise, your permit to use the Services does not grant you the right to use any trademark shown in connection with the Services without our express written authorization for such use.

      2. You must not use the trademarks in a way that could harm the reputation of the trademarks or to disparage us, any third party, or the goods or services of either party. You are not permitted to use any trademarks in links to or from websites unless we have given our prior written approval for each link. CityAgenda will benefit from any goodwill created by the use of any CityAgenda trademark. The Services are covered by a few issued and pending patents. Copyrights that belong to us or third parties may also protect the content on this website. Please be aware that you are infringing upon these copyrights and patents if you duplicate any part of the Services.

         
         

   5. Sub-Domains.

      Any sub-domains connected to our website will be owned by us.

      For one or more of Your CityAgenda Events, we might grant you permission to use a subdomain on the Site (for example, [sub-domain prefix]. cityagenda.com). We retain complete ownership of all such sub-domains and retain the right to decide how they look, feel, work, and function, among other things. Your usage of a subdomain that we grant you will only be permitted as long as you are actively selling tickets for Your CityAgenda Events on the Services and as long as you are abiding by the Terms. We will give you a new subdomain if we take away your permission to use a subdomain for any other reason

7. Release and Indemnification

   1. Release.

      You agree not to bring us into any disputes you have with other parties

      1. By agreeing to these terms, you release us (as well as our affiliates and

         subsidiaries, and each of our and their individual officers, directors, agents, co- branders, licensors, payment processing partners, vendors, other partners, independent contractors, and employees, the "CityAgenda Released Parties") from any and all losses, damages, liabilities, costs, and expenses of any kind and nature, whether known or unknown, that arise from a dispute between you and a third party (including other Users) in connection with but not limited to any of the following:

         
         

         1. the Services or any event, including Your CityAgenda Events, that is listed on the Services.

         2. your license (as described below), any inability to get or keep a license, or any mistakes made in doing so.

         3. any feedback you provide or receive (described below); or

            
            

         4. Your trademarks or content.

            
            

      2. You also waive any applicable laws or statutes that state, in essence: "A general release does not extend to claims which the releasing party does not know or suspect to exist in his favour at the time of executing the release, which he knows must have materially affected his settlement with the released party."

   2. Indemnification.

      You shall fully indemnify us for all damages, costs and expenses (including reasonable legal defense costs) incurred by us, our agents, or partners as a result of:

      1. your intentional or negligent misrepresentation, act, or omission in connection with your use of the CityAgenda Platform;

      2. your intentional or negligent non-compliance with the CityAgenda Terms of Service; or

      3. claims asserted by third parties arising out of or in connection with your access to or use of the CityAgenda Platform that intentionally or negligently violates these terms of service

      You agree to have our back if a third party comes after us because of something you did or failed to do. In the event that any third party (each a "Claim") makes a claim, demand, suit, proceeding (whether before an arbitrator, court, mediator, or otherwise), or investigation, you agree to defend, indemnify, and hold harmless the CityAgenda Released Parties from any and all damage (whether direct, indirect, incidental, consequential, or otherwise), loss, liability, cost, and expense (including reasonable attorneys' and accounting fees) resulting from:

      1. your violation of these Terms (as well as any agreements, rules, or terms included herein);

      2. your improper use of the Services.

      3. Your license, any inability to get or keep a license, or any mistakes made in acquiring or keeping a license.

      4. Any feedback you provide or get.

         
         

      5. your violation of the rights of any third party or any relevant local, state, provincial, federal, or other laws, rules, or regulations.

         
         

      6. our tax collection and payment; and

      7. if you are an Organizer, Your CityAgenda Events (including where we have provided Services with respect to those events) and Your Content and Your Trademarks, provided that in the case of this indemnification will not apply to the extent that the Claim arises out of CityAgenda's gross negligence or wilful misconduct.

      We will notify you of any such claim, but if we fail to notify you or take too long to do so, it won't affect your obligation to be compensated, unless it materially prejudices you. Additionally, we might decide to manage the claim ourselves in some situations, in which case you consent to assist us in any manner we ask.

8. Fees

   Creating an account is free. However, we charge fees for paid events these fees may vary based on individual agreements between us and certain Organizers.

   CityAgenda charges a service fee of 5% of the total ticket price. This fee is borne by the consumer purchasing the ticket and is exclusive of any additional transaction costs or charges levied by third parties. The 5% service fee does not include any fees associated with payment processing or other external service providers, which may be applied separately.

9. You assume all risks and disclaim any warranties.

   1. Although we work hard to deliver services the way users desire them, there are some things we simply cannot guarantee.

      1. The Services (including the Beta Services, which are described below) are offered "as is" and "as available" to the degree permitted by applicable laws. All stated and implied guarantees, including implied warranties of merchantability, title, non- infringement, and fitness for a particular purpose, are specifically disclaimed by CityAgenda. For instance, we do not guarantee that:

         1. the Services (or any portion of the Services) will meet your requirements or expectations.

         2. the Services will be uninterrupted, timely, secure, or error-free; or

         3. the results that may be obtained from the use of the Services will be accurate or reliable.

      2. We have no control over and do not guarantee the (i) quality, safety, success, accuracy, or legality of any event or Site Content associated with an event, (ii) accuracy of any information provided by Users (including Feedback and Consumers’ personal information shared with Organizers in connection with events), or (iii) ability of any User to complete a transaction.

      3. We are not liable for the intentional or negligent misrepresentation, act or omissions of any third parties, including organizers, and third parties that help us provide the Services, that an Organizer chooses to assist with an event, or that you choose to use or contract with when using the Services.

   2. Risk Assumption.

      Participating in certain events may entail inherent hazards, which you knowingly accept by doing so. For instance, by deciding to engage in certain events, you freely, wilfully and voluntarily accept the risk of illness, physical harm, disability, or death.

      You have to accept the dangers that come with going to live events.

      
      

   3. CityAgenda-Hosted Events.

      The majority of events on our platform are not organized by CityAgenda; yet, you accept all risks if and when you attend one.

      When you attend an event hosted by us, you waive any and all claims and causes of action against the CityAgenda Released Parties, the event producers and presenters, and their insurers, for liability, including for personal injury, property damage or wrongful death in connection with your attendance of the event.

   4. Beta Services.

      There may occasionally be a chance for you to test out certain beta services.

      As part of an early-release, early-access program (collectively, the "Beta Services"), we may occasionally make certain beta and other pre-release software, services, equipment, and related documentation, materials, and information available to you for your voluntary use. This is done so that we can collect information, and users can give us feedback on the usability and quality of the Beta Services. The Beta Services might not perform as well as a commercially available product offering, and they might not function properly and might undergo significant changes, including deprecation, both during and after the time frame during which you can use them.

   5. Application of Disclaimers.

      As long as the disclaimers are permitted by law, they will be in effect.

      To the greatest extent allowed by law, the disclaimers in these terms are applicable. Any guarantees that are mandated by the relevant legislation will be restricted to the shortest period permitted.

10. Limitation of Liability

    1. CityAgenda Liability.

       In order to provide our Services on a large scale, we have to limit our liability to you.

       The CityAgenda Released Parties shall not be held accountable to you or any third party, to the extent allowed by relevant legislation, for:

       1. Any indirect, incidental, special, consequential, punitive or exemplary damages, including damages for loss of profits, goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services (even if we have been advised of the possibility of such damages);

       2. User Misconduct: We are not responsible for actions taken by other users, including organizers or attendees. Any disputes between users should be resolved directly between consumers and organizers

       3. Force Majeure Events: CityAgenda is not liable for disruptions caused by events beyond our reasonable control, including but not limited to:

          1. Natural disasters (e.g., earthquakes, floods, hurricanes).

          2. Government actions or orders (e.g., restrictions due to pandemics or other emergencies).

          3. Power outages or failures in telecommunications networks.

          4. Strikes, labour disputes, or acts of war or terrorism.

       4. any Feedback that you give or receive.

       5. Your Content or Your Trademarks.

       6. Event Cancellations or Changes: We are not liable for refunds, damages, or other issues arising from an event being cancelled, postponed, or altered by the organizer.

       7. Ticket Resale or Fraud: CityAgenda does not oversee or verify the resale of tickets outside our platform. Consumers who purchase tickets from unofficial sources do so at their own risk, and CityAgenda bears no liability for counterfeit or invalid tickets.

       8. Event Content and Delivery: The organizer is solely responsible for ensuring the accuracy of event descriptions, content, and delivery. CityAgenda does not guarantee the quality, safety, legality, or success of any event listed on the platform.

       9. ​

          In addition, other than our obligation to pay out Event Proceeds in certain circumstances to certain Organizers, and only in accordance with those terms, the City Agenda Released Parties’ maximum aggregate liability is limited to the following:

          1. For Organizers of events on our Site with paid tickets:

             i. The CityAgenda Fees (net of any CityAgenda Payment Processing Fees) that the Organizer paid us in the three (3) month period immediately preceding the circumstances giving rise to their claim; or

          2. For other Users:

    2. Compliance of Terms.

       All of our Terms are meant to comply with the law.

       responsibility for loss or damage resulting from wilful conduct, negligence, breach of contract or implied terms, incidental or consequential damages, or the exclusion of certain warranties or limitations on responsibility are prohibited in some jurisdictions. Our liability is limited to the greatest degree allowed by law, and you will only be subject to those liabilities and other restrictions that are allowed in your country (if any).

       
       

11. Binding arbitration and class action waiver provisions

    Any disagreement or claim arising under these conditions or pertaining to the services will take place individually and exclusively through binding arbitration or small claims court, if applicable. You acknowledge that class, consolidated (except from the few situations listed below), or representative arbitrations and civil actions are not allowed, and that each party waives the right to pursue such proceedings. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.

    1. Customer Support.

       Contact us first if you have an issue with our Services.

       You commit to contacting us first before bringing any legal action if you have any questions or concerns regarding the Services. Our customer service representatives will make an effort to address any query or issue.

       
       

    2. Arbitration Process.

       If a dispute can’t be resolved between us, it must be resolved through arbitration.

       In the unlikely event that our customer service representatives are unable to address your concerns, you and we both agree that, rather than going to general jurisdiction courts, any disputes or claims arising under or related to these Terms, your use of the Services, or your relationship with us will be settled through binding arbitration or, if applicable, small claims court. To the extent that the claims justify it, the arbitrator

       will have the power to grant all possible remedy in court, as will be outlined below. Every arbitration and small claims procedure will only be handled individually. In any case, neither you nor us may attempt to settle a disagreement with the other Very little review is done on binding arbitration. Any disagreement pertaining to this Section, including disagreements over the extent, enforceability, and arbitrability of these Terms, may only be settled by the designated arbitrator, not by a court. This arbitration clause will remain in effect even after these terms and any other agreements you and we have shall expire.

       
       

    3. Applicability.

       Our agreement to arbitrate applies to almost all claims.

       1. All legal issues between you and us are subject to this agreement to arbitrate. It covers, among other things: (i) any claims pertaining to any part of your relationship with us, whether they are founded in a statute, contract, tort, fraud, misrepresentation, or any other legal theory; (ii) any claims that existed prior to this or any previous agreement (including claims pertaining to advertising); and (iii) any claims that might surface following the termination of these Terms and/or your use of the Services.

       2. Despite this arbitration agreement, you or we may decide to bring:

          A. an individual small claims court case (to the extent that the relevant claim qualifies); or B. enforcement actions, validity determinations, or claims pertaining to intellectual property infringement, theft, or unauthorized use. To safeguard your or our intellectual property rights, contact the Patent or Trademark Office. "Intellectual property rights" do not include rights to privacy or publicity, but rather include patents, copyrights, trade secrets, trademarks, and moral rights.

    4. Class Actions.

       We both agree to not bring a class action.

       In any purported class, consolidated, or representative proceeding, you and the CityAgenda agree that each party may only bring claims against the other in your or its individual capacity, not as a plaintiff or class member. No more than one person's claims may be combined, and the arbitrator is not permitted to preside over any kind of class, combined, or representative proceeding. In favor of the party seeking such relief, the arbitrator may (if warranted) grant all of the same relief that would be available in court, including public injunctive relief, but only to the extent permitted by law and guaranteed by the party's claims.

       
       

       You and we each acknowledge that different arbitrations may present overlapping factual or legal issues. As such, to the fullest allowable extent. you and we each agree that in the event one of you or us initiates an arbitration against the other and we determine, in our sole discretion, that such arbitration presents one or more

       questions of fact or law that are also at issue in a pending arbitration between us and a third party (a “Similar Arbitration”), the arbitration involving you will, at our request, be assigned to the same arbitrator presiding over the Similar Arbitration and/or be paused until the Similar Arbitration is resolved. Any rulings in any Similar Arbitration will not be binding in the arbitration involving you.

    5. Notice.

       Notice must be given when one of us intends to seek arbitration. A party who intends to seek arbitration must first send to the other a written Notice of Dispute ("Dispute Notice"). The Dispute Notice to CityAgenda must be addressed to the following address ("Notice Address") and must be sent by certified mail: CityAgenda, Inc.

       Rijswijkseweg 340 37. The Hague. Netherlands. Dispute Notices to you will be addressed to a mailing, home, or payment address currently on record with CityAgenda and must be sent by certified mail. If we have no records of a physical address, our Dispute Notice may be delivered to your CityAgenda account email address. The Dispute Notice must (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought. If CityAgenda and you do not reach an agreement to resolve the claim within sixty (60) calendar days after the Dispute Notice is sent, you or CityAgenda may commence an arbitration proceeding.

    6. Your Right to not participate

       If you want to opt out of our agreement to arbitrate, you must notify us in time. You have the right to opt out and not be bound by the arbitration or class action waiver provisions set forth above in this Section by sending (from the email address we associate with you as a User) written notice of your decision to opt-out to legal@cityagenda.com The notice must be sent within thirty (30) days of your first use of the Services or your agreement to these Terms (whichever is later); otherwise, you will be bound to arbitrate disputes in accordance with the terms of these provisions. Note that if you opt out of these arbitration provisions, CityAgenda also will not be bound by them.

12. Organizers Need to Get the Right Licenses and Permits

    All necessary licenses, permissions, and authorizations must be obtained by the event organizers.

    If you are an organizer, you guarantee and represent to us, in addition to your other promises and guarantees:

    
    

    1. You will acquire all necessary licenses, permits, and authorizations (collectively and individually referred to as "Licensure") for Your CityAgenda Events prior to beginning ticket sales. permissions from the state, county, city, or other local authorities, traffic engineering permissions, fire department inspection reports, fire marshal permits, permission to accept

       minors, sanitary authorization, and property operating permits are all included in the license.

    2. You shall abide by all applicable laws, rules, ordinances, and regulations, and you will make sure that the locations for Your CityAgenda Events do the same.

    3. You will continue to hold the relevant license to advertise, create, sponsor, host, and sell tickets for all Your City Agenda Events while using the services; and 3. You will present proof of license and associated documentation before allowing tickets or registrations for Your CityAgenda Events, as well as as soon as we reasonably request it from time to time.

13. Export Controls

As an international organization with our headquarters in the Netherlands, we are bound by and obliged to follow all applicable export controls, laws and regulations. You should be mindful of these restrictions regardless of where you live or where you host events on the Services ("Your CityAgenda Events"). You consistently Guarantee and affirm that:

1. your usage of the Services will always adhere to any relevant Trade Controls; and

2. you are not an individual or organization that:

   
   

   A. is subject to the following restrictions under relevant trade controls: You are not a person or business that:

   
   

   i. is listed on, or 50% or more owned or controlled by one or more persons or entities listed on, an applicable list of restricted or denied persons maintained by Trade Controls authorities,

3. In addition to refraining from using the Services in any way that might put CityAgenda in violation of any applicable trade controls, you will not use the Services in conjunction with any direct or indirect actions or dealings with or involving any Restricted Area or Restricted Party.

1. Refund policies

   City Agenda aims to provide a fair and transparent refund policy for all users. The following outlines how refunds are handled for cancelled events and consumer cancellations:

   1. Event Cancellations by Organizers

      
      

      1. If an event is cancelled by the organizer, consumers who have purchased tickets are entitled to a full refund of the ticket price, minus payment processing fees. These fees, which are charged by third-party payment

         processors (e.g., Stripe, PayPal, or iDEAL), will not be refunded, as they are non-recoverable.

      2. Organizers are responsible for informing consumers of event cancellations

         promptly and ensuring that refunds are initiated in compliance with this policy.

         
         

   2. Cancellations by Consumers

      
      

      If a consumer cancels their participation in an event, they may request a refund in accordance with the organizer’s stated refund policy. Refunds for cancellations made at least 24 hours prior to the scheduled event start time will be processed as follows:

      
      

      1. Consumers will receive a refund of the ticket price, minus payment processing fees, which are non-recoverable.

      2. Cancellations made less than 24 hours before the event start time may not be eligible for a refund unless explicitly permitted by the organizer’s refund policy.

         
         

   3. General Refund Conditions

      
      

      1. In general consumers can cancel joining the event anytime 24 hours prior to the event starting time however, Certain events may have a “non-refundable” policy, as explicitly stated on the event page. In such cases, no refunds will be issued for consumer cancellations.

      2. If a refund is issued for a ticket, the consumer must discard the ticket and is prohibited from using it to attend the event. Using a refunded ticket will be considered fraudulent activity.

      3. Organizers are responsible for validating tickets at the event and ensuring that only valid, non-refunded tickets are accepted.

      4. If you are a Consumer and you receive a refund for your ticket, you will discard the ticket and will not use it (or any copy of it) to attend the event. Violation of this is fraud.

      5. If you are event organizer, you agree that if you cancel your event at any time, all consumers who previously purchased the tickets must be refunded.

      6. Payment processing fees are non-refundable of all events to all users.

         
         

   4. Additional Costs

      CityAgenda is not responsible for any additional costs or damages incurred due to event cancellations or consumer cancellations. These include but are not limited to travel expenses, accommodation costs, or fees charged by third-party platforms.

   5. CityAgenda’s Role

      As an intermediary platform, CityAgenda facilitates the refund process but does not bear liability for the organizer's failure to comply with their refund obligations.

      Consumers are encouraged to review the organizer’s refund policy before purchasing tickets.

   6. Force Majeure

      Refunds may not be guaranteed for cancellations due to force majeure events (e.g., natural disasters, government orders). In such cases, refunds will be subject to the organizer's discretion.

2. Your Content and Your Trademarks

We are permitted to utilize your trademarks and content.

1. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish, and create derivative works based on:

   1. The entirety or a portion of your content may be used in any media to run the services (including our marketing and promotion services, which might involve advertising you and Your CityAgenda Events on a third-party website or in other media, such as our social media accounts and event distribution providers);

   2. CityAgenda’s internal purposes (such as employee or shareholder communications); and

   3. When you give your permission, for the purposes of promoting CityAgenda or our Services; and

   4. Your Trademarks in connection with our use of Your Content; and

   5. for the purpose of identifying, you as an existing or past customer of CityAgenda both on the Services and in marketing, advertising and promotional materials.

      These permissions are necessary to give you the Services and support Your CityAgenda Events, we do not claim ownership of your content or trademarks. Examine the following instances: We may use information from one of Your CityAgenda Events in a blog post, case study, or shareholder letter to highlight the impact Your CityAgenda Events has made. If you submit your logo or other images related to one of Your CityAgenda Events, we may display them on our website and resize or improve them to look good on our applications. You can also use them with our marketing tools to help you promote Your CityAgenda Events.

      
      

2. You hereby waive any and all moral rights in connection with our use of Your Content in accordance with the licenses in this Section. Aside from these licenses, we do not claim, and you do not transfer, any ownership rights in any of Your

   Content or Your Trademarks and nothing in these Terms will restrict any rights that you may have to use and exploit Your Content and Your Trademarks outside of the Services.

3. You represent that you are able to grant us the rights described above. You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content and Your Trademarks:

   
   

   1. Do not violate these Terms.

   2. Refrain from violating, misappropriating, or otherwise interfering with any third party's rights.

   3. Abide by all applicable laws, rules, and regulations at the municipal, state, provincial, and federal levels; and

15.4 Content Rules and Guidelines.

Your content needs to abide by our policies and procedures. Your content needs to be truthful and accurate. If we think that Your Content or Your CityAgenda Events are in violation of these Terms, our Community Guidelines, or for any other reason, we have the right to remove Your Content from the Services. We can not guarantee your exclusivity as an Organizer in any category, and your material and Your Trademarks may appear on the Services within close proximity to any Site Content or any third-party material, including content that is significantly similar to or competes with yours. The Services are offered on a nonexclusive basis, without restricting the generality of the aforementioned. We might keep your registration information, trademarks, content, and any other information connected to your Trademarks, Registrations Data, and all other data associated with your account account if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

1. conforms with the law.

2. Address allegations that any of your trademarks or content infringe upon other parties' rights.

3. administer or enforce these terms; and/or

4. safeguard our users', our own, and the public's rights, property, and/or personal safety, including preventing fraud.

You are aware that technical processing and transmission of the Services, including Your Content and Your Trademarks, may require transfers across several networks and/or modifications to meet the technical specifications of networks or devices that connect to them.

1. Entire Agreement and assignment

   Unless we also enter into a separate written agreement, these Terms constitute our complete relationship with you.

   With the exception of any written agreement for services between you and us

   pertaining to a specific event or events, these Terms constitute the whole agreement between you and us and govern your use of the Services. They supersede any previous or contemporaneous agreements, proposals, discussions, or communications between you and CityAgenda on the subject matter of these Terms.

   Unless we also enter into a separate written agreement, these Terms constitute our complete relationship with you.

   With the exception of any written agreement for services between you and us pertaining to a specific event or events, these Terms constitute the whole agreement between you and us and govern your use of the Services. They supersede any previous or contemporaneous agreements, proposals, discussions, or communications between you and CityAgenda on the subject matter of these Terms.

2. Modifications to the Terms or Services

   1. We retain the right to make changes to these Terms, including the privacy statement (collectively, "Modifications"). We will notify you using one or more of the following channels if we think any changes are significant:

      1. using the Services to post the modifications.

      2. changing the date that reads "Updated" at the top of this page.

      3. notifying you via email or message of the changes.

   2. Modifications that are material will be effective thirty (45) days following the "Updated" date, unless a different date is communicated in our notice to you. All other Modifications will be effective immediately.

   3. You are responsible for reviewing any Modifications. Your continued use of the Services after any Modification will be considered your acceptance of that Modification and the updated Terms. In certain circumstances, we may seek a Modification to these Terms that will only apply to you. This type of Modification must be in writing and signed by both parties (you and City Agenda).

   4. We are constantly evolving our products and services to better meet the needs of our Users. Because of this, we cannot guarantee the availability of certain product features or functionality. We reserve the right to modify, replace, or discontinue any part of the Services or the entire Services at any time and for any reason.

3. Protecting Children’s Privacy

   CityAgenda does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. Parents or guardians who believe their child may have submitted personal information without consent should contact us at legal@cityagenda.com. If family-friendly events are created, parental oversight and consent are required for registration and participation.

   
   

4. Additional Provisions

   It will not be a waiver of our right to later enforce that or any other element of these Terms if we choose not to enforce any of them. The exercise of any of our remedies under these terms will not prevent us from exercising our other remedies under these terms or elsewhere, unless specifically stated in these terms. Oral waivers, changes, or revisions to these terms will not take effect. The remaining parts of these Terms will remain fully enforceable, and any provision that is determined to be unenforceable will be restricted to the bare minimum required.

   Terms remain in full force and effect. Section titles and subtitles in these Terms. CityAgenda may, but is not required to, exercise the relevant rights or options or take the relevant action, as we determine in our sole discretion, where we state that we "may" or "have the right, are permitted, authorized, or allowed to do something in these Terms. We reserve the right to make any judgments, choices, or opinions under these Terms at our own discretion. "Including" means "including, but not limited to" in the context of these Terms. When one of these terms states that you "will" do something, it indicates that you agree to do it and that you have to do it. Any obligations, liabilities, warranties, representations, releases, and waivers that you make within these Terms also apply to your Affiliates. These Terms do not establish any agency, partnership, joint venture, independent contractor, or other arrangement of that kind. Any of our rights and responsibilities under these terms may be freely assigned. Any third-party websites or content you visit are not our responsibility.

   Links to other websites or resources on the Internet may be provided by the Services or Users. You acknowledge that we are not liable for the availability of such websites or resources since we have no control over them. Even if such websites or resources are linked to our partners or third-party service providers, we do not endorse, control, or bear any liability for any Site Content, advertising, offers, products, services, or other materials on or accessible from such websites or resources, nor are we liable for any losses or damages associated with them. For example, if you purchase ticket insurance on the Site from a third party, your contractual relationship is with the third- party ticket insurance provider, not with us. Feedback, comments, and recommendations for enhancements to the Services, as well as ratings and comments about the services and events of third parties, like the event organizers, are all appreciated and encouraged (collectively, "Feedback"). Any feedback you provide to us will not be regarded as secret or private. A non-exclusive, global, royalty-free, irrevocable, sub-licensable, perpetual license to use, publish, and exploit those concepts and materials for any purpose—with or without your name— without payment is granted to us by your submission of feedback. Reviews, ratings, and comments regarding the Site Content, the Services, and, if you are an organizer, Your Content and events, may be gathered by us. These testimonials, ratings and reviews will be considered Feedback. We have a right to use any feedback you provide us. For your convenience, we might translate these terms into other languages. The English version will take precedence over a translated version in the event of a conflict.

5. Intellectual Property Rights

   1. Ownership of Intellectual Property

      CityAgenda retains exclusive ownership of all intellectual property associated with the platform. This ownership includes, but is not limited to:

      1. Branding

         All trademarks, logos, service marks, slogans, trade names, and other branding elements used in connection with CityAgenda. This includes registered and unregistered marks and distinctive visual features of the platform (e.g., colour schemes, layouts, and fonts) that constitute the trade dress of CityAgenda.

      2. Software

         The platform’s underlying technology, including Source code, object code, and algorithms. Backend infrastructure and software frameworks. User interface designs, workflows, and functionality. Any enhancements, updates, or derivative works created for the platform.

      3. Content

         All original content created or provided by CityAgenda, including Text, graphics, logos, icons, and images. Video and audio content. Blog posts, tutorials, FAQs, and other educational resources. Marketing materials and documentation available on or related to the platform.

      4. Proprietary Tools and Data

         This includes any proprietary tools, analytics, insights, databases, and metrics used to operate and enhance the platform. CityAgenda reserves ownership of anonymized data, aggregated insights, and other analytical outputs derived from user interactions or platform usage, provided such data does not personally identify any individual.

   2. Protection of Intellectual Property

      CityAgenda’s intellectual property is protected under applicable laws, including copyright, trademark, trade secret, and patent laws. Users, organizers, and third parties are prohibited from:

      1. Copying, modifying, or creating derivative works from CityAgenda’s intellectual property without prior written consent.

      2. Using CityAgenda’s trademarks or branding in any way that suggests endorsement, affiliation, or sponsorship without explicit authorization.

      3. Decompiling, reverse-engineering, or attempting to extract the source code of CityAgenda’s software.

      Unauthorized use of CityAgenda’s intellectual property may result in legal action, including claims for damages and injunctions to cease such unauthorized use.

   3. License to Use

      CityAgenda grants users a limited, non-exclusive, revocable license to access and use the platform’s features, content, and tools solely for the intended purposes of event creation, management, and participation. This license does not confer ownership and is subject to the following restrictions:

      1. Users may not sell, rent, lease, or sublicense any aspect of CityAgenda’s intellectual property.

      2. Users are prohibited from scraping, crawling, or employing automated tools to extract data from the platform without explicit authorization.

      3. Users must not incorporate CityAgenda’s intellectual property into their own services, applications, or products without written consent.

   4. User-Generated Content

      While users retain ownership of any content they create or upload to the platform (e.g., event pages, descriptions, images), Users warrant that their content does not infringe upon the intellectual property rights of any third party and complies with applicable laws. They grant CityAgenda a worldwide, perpetual, royalty-free license to:

      1. Reproduce, modify, display, and distribute such content for the purpose of operating, marketing, and promoting the platform.

      2. Use user-generated content in case studies, promotional materials, or other public communications, provided it does not violate the user’s privacy or confidentiality.

   5. Updates and Modifications

CityAgenda reserves the right to update or modify its intellectual property, including its software and branding elements, at any time without prior notice. Users acknowledge that their right to access or use the platform’s intellectual property is subject to these changes.

1. Who We Are.

   1. CityAgenda Services.

      Welcome to CityAgenda, the platform for organizing and managing events. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our services.

      CityAgenda complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws, ensuring that your personal information is handled with the utmost care and transparency. We believe in empowering you with control over your data and strive to be open about how we process and protect your information.

      Please note that any data processing by events organizers in connection with a booked Activity is outside the control of CityAgenda and is subject to the Activity Provider’s

      events organizers own privacy policy. Events organizers act as separate data controllers

      By using our platform, you agree to the terms outlined in this Privacy Policy. We

      encourage you to read it carefully and reach out if you have any questions or concerns regarding your privacy rights

      We are ticketing and registration platform to use live events. Through our platform, mobile apps and services, we let people all over the world to create professional personal profiles to be visible to the public, create, discover, share and register for events.

   2. Who's Who.

      Here are some important definitions to help you navigate CityAgenda Privacy Policy.

      
      

      1. “Consumers” means consumers using our Services for any reason, including to consume

         information and/or attend events.

      2. "Organizer" means an event creator using our Services to create events for Consumers.

      3. “Services” include the CityAgenda and the Organizer Services

      4. “Your Content” is any content that you provide, post, or make available through the Services, or that you otherwise provide us, grant us permission to use, or contribute, furnish, post, or make available to us.

      5. GDPR” refers to the General Data Protection Regulation (EU) 2016/679.

      6. “Personal Data” refers to any Personally Identifiable Information, meaning any

         information relating to an identified or identifiable natural person.

      7. Organizers, Consumers, and third parties accessing or using our Services are all referred to in these Terms collectively as "Users," "you," or "your."

      8. When these Terms use "CityAgenda," "we," "us," or "our," that refers to CityAgenda.

         
         

2. Data That We Collect.

   We may collect personal information from you when you use or communicate with us via the Services or when you deal with CityAgenda as a potential or actual customer.

   This may be done on our own behalf, or it may be done on behalf of an organizer who is utilizing our services to manage an event.

   1. data we collect from consumers

      Information you provide via CityAgenda or Applications. If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.). In addition, when you register for, or otherwise provide information to City Agenda in conjunction with an Organizer event or activity, whether that

      information is yours or a third party’s, in connection with a purchase, registration, or transfer, that Organizer will receive and may use the information you provide.

      Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media or other third-party integrations, your credit card issuing bank, our payment processing partners or other third parties.

      Information you give us: By creating a personal account, building a portfolio on the CityAgenda platform, registering to use the services, contacting us with questions, completing one of our surveys, registering for or purchasing event tickets, or browsing or using particular areas of the services, we collect personal information about all users when they voluntarily give it to us. Examples of the Personal Data we may collect

      include your name, address, email address, any content you have indicated you are interested in (for example, by viewing, clicking, liking, following, or searching on our services), and any other information you choose to provide that enables users to be personally identified.

      
      

      Additionally, we automatically collect certain technical data that is sent to us from the browser, computer, and/or mobile device you use to use the Services ("Automatic Data"). Information about your browser and/or access device, statistics about your

      activities on the Services, information about how you found the Services, information collected by technologies like cookies, pixel tags, local shared objects, web storage,

      and others, and a unique identifier associated with your browser and/or access device (like your IP address) are all examples of automatic data. We and our vendors use these technologies to collect real-time data on how you use and navigate our services. We collect consumers data sometimes for our own purposes and other times on behalf of an Organizer

      
      

   2. Information Collected from Organizers.

      Additional personal information will be gathered from you if you are an organizer.

      Details you give us: To secure certain payments, we may occasionally gather your credit card information (such as your credit card number, expiration date, billing address,

      etc.), some of which may be considered personal data. Additionally, if you use our payment processing services, we will gather information from you for tax purposes (such as your taxpayer identification number) and financial purposes (such as your bank account details or an address to mail checks) as needed to process payments.

      
      

      Information we obtain from other sources: We may also collect or receive Personal Data including your name, email address and other contact information from third party sources, such as third-party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.

      
      

      2.3. Information Collected from Sales Clients and Leads.

      We may gather your name, email address, phone number, address, and other professional contact details if you interact with the CityAgenda sales team. The sales team may record you on audio and/or video if you interact with them, after you agree to have the meeting recorded.

      
      

3. How We Use Your Data.

   In accordance with this Privacy Policy and other relevant privacy laws, we gather and use your data, the following is how we might use your data:

   
   

   1. We may use your data in relation to the purpose for which you gave it if you give it to us. For example, if you write us, we will react to the email address that sent the message and use the personal information you gave us to answer your question or fix your issue.

      
      

   2. Your data may be used for internal business purposes, such as helping us enhance the services' functionality and content, better understand our users, enhance the

      services, prevent, detect, or resolve misconduct, enforce our terms of service, manage your account and offer customer support, and generally run the services and business.

      
      

   3. If you give us personal information in order to utilize the services or any of their features, we will use it to give you access to them, allow you to use them, and monitor your usage. For instance, we will use any Data you give us about yourself or your eligibility to use particular Services to decide whether to grant you access to the

      Services and whether you are still eligible to use them.

   4. For marketing and advertising purposes, we might use your data in a variety of ways, including (but not limited to) email, SMS, display media, and targeting other

   devices (including televisions, tablets, and mobile phones). We do this to let you know about services or events that we think you might find interesting, create marketing or promotional materials, and show off advertising on or off the services that we think you might find interesting, as well as CityAgenda or event-related information. If your

   previous interactions with an organizer indicate that you might be interested in a certain kind of event, we might also act on their behalf. To opt out of various marketing

   communications from City Agenda, you can indicate that directly from your profile dashboard.

   If you encounter an advertisement on a website or social media platform owned by a third party, it could be because we or the organizer hired them to display the

   advertisement to users or to those who have our users' characteristics. In certain

   situations, this entails giving the third party or social media platform your email address or other contact information so they can recognize you as one of our Users or find other people who share your characteristics in order to display ads for our Services (or our Organizer's events). You might have to get in touch with the organizer personally if it's an advertisement.

   If you registered for an event on the Services, your email address, your first name, last name, is available to that Organizer. Events organizers are aware of the attendees are coming to their event, and their contact information. However, Organizers may also import the email addresses they have from external sources and send communications through the Services to those email addresses. The Organizer and not CityAgenda is responsible for sending these emails.

   
   

   3.5 Based on the details you enter in your CityAgenda profile, the events you've

   attended, and how you use the Services, we occasionally draw conclusions about the kinds of events or activities you might find interesting. These deductions may be used by us, including on behalf of the organizers, to assist target advertising or personalize suggestions for you. We might take an individual, aggregate, or universal approach to this. Users who follow an organizer's events collection, for example, are more likely to attend subsequent events hosted by that organizer and other organizers with like

   events. Content or suggestions pertaining to that organizer or comparable organizers may be directed by us, or we may help direct them.

   
   

4. How Your Personal Information Is Shared and Transferred.

   We are not involved in the sale of personal data. We believe that this information is essential to our connection with you. Therefore, we will not sell your personal information to advertising or other third parties. A website is allegedly making a "sale" when it employs third-party cookies or other technology for its own analytics or advertising, according to some interpretations of the CCPA. The State-Specific

   Supplemental Privacy Notices are available for further details. Under some conditions, as outlined in this Privacy Policy, we may divulge, transfer, or share your Personal Data with select third parties without providing you any additional notice.

   1. Organizers.

      The Organizer will obtain your Data if you register for an event, sign up for

      communications, enter a contest, or otherwise enter your Data (for example, via a web form) in order to interact with the Organizer or take part in an Organizer event. For example, the Organizer will obtain your name and email address if you provide them in a web form for an event, activity, or promotion. After that, you might get marketing or other messages from the organizer, which might be governed by a different privacy

      policy. Similarly, you might receive messages about the service, event, activity, or information that you have expressed interest in if you give your mobile phone number. The Organizer will receive the information you provide, including your Personal Data, when you buy tickets, register for, or donate to an event, transfer an event ticket or registration to another person, enter a contest, or otherwise communicate with an Organizer or Organizer event or activity. If you participate in or show interest in an Organizer event or activity, the Organizer will also receive the Personal Data of the transferee. The Personal Data may also be shared with other third parties that are involved in or acting on behalf of an event or activity.

      For instance, when it comes to fundraising pages, we might give your personal information to the charity that organized the page as well as the organizer of the event that the fundraising page is connected to. An organizer may occasionally designate a third party, who may or may not be connected to the organizer, to produce an event or fundraiser page on the organizer's behalf; these third parties are referred to as "Third Party Organizers."

      
      

      For example, and without limitation, a concert venue (here referred to as the Organizer) may permit third-party promoters or production companies (here referred to as the Third-Party Organizers) to use their CityAgenda account to plan events that will be held at the Organizer's venue. If so, we might give the Third-Party Organizers your personal information on their behalf. This also applies to competitions and sweepstakes: we

      might give your personal information to the organizer who is advertising the contest or sweepstakes as well as any legitimate sponsors (such a brand sponsor).

      
      

      Regarding your Personal Data, we have no control over the conduct of these Organizers, their Third-Party Organizers, or other downstream recipients. Prior to providing Personal Data or other information related to an event or related fundraising page, it is crucial that you review the applicable policies of the event's organizers and, if applicable and available, their designated Third-Party Organizers. Similar to this, if you are a member of an organizer's organization through City Agenda, the organizer will have access to your personal information, which will also be shared with any third-party organizers who have been given permission by the organizer to view all of the organizer's organization members.

      
      

   2. We may sell or purchase companies or assets as our business grows. Personal data could be among the assets transferred in a corporation sale, merger, reorganization,

      dissolution, or other comparable circumstance. As part of our due diligence for such an event, we might also divulge your personal information. You understand and consent to the continued use of your personal data and other information in line with the

      provisions of this privacy policy by any successor to or acquirer of CityAgenda (or its assets).

      
      

   3. In order to carry out specific business-related tasks, we might disclose your personal information to our contractors and service providers that handle personal information on CityAgenda's behalf. Our marketing agencies, online advertising companies, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support,

      tech support, hosting companies, and others are examples of these businesses. When we contract with another business to carry out these tasks, we could give them information, including personal data, to help them do so.

   4. Affiliates, Parent Companies, and Subsidiaries.

      In accordance with this privacy policy, we might also disclose your personal information to affiliates and subsidiaries. Our affiliates and subsidiaries will be required to protect that personal information in line with this privacy statement.

      
      

   5. Legal requirements. To comply with a subpoena or request from law enforcement, a court, or a government agency (including in response to public authorities to meet

      national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests, or property or that of third parties, (c) prevent or investigate possible

      wrongdoing in connection with the Services, (d) act in an emergency to protect the

      public's or Users' personal safety, or (e) protect against legal liability, we may disclose your personal data if required by law.

      
      

5. where do we store your data

   We store your data on third parties’ technology services providers to whom we have given it in accordance to this privacy policy. We take what we consider to be appropriate precautions to guard against loss, misuse, unauthorized use, access, accidental

   disclosure, modification, and destruction of the Personal Data gathered through the Services. Nevertheless, no server, network, database, email, or Internet communication is ever completely safe or error-free. As such, you should be particularly careful about the information you provide to us electronically. Please remember this when sharing any personal information.

   
   

6. How You Can Access, Update, Correct or Delete Your personal Data.

   You have full control over your data, you can access, edit or delete your Personal Data stored by us.

   You can delete all your data and account directly from your account dashboard. You can download a copy of your Personal Data in machine readable form when you send us a

   request legal@cityagenda.com. You can delete your Personal Data also edit some of your Personal Data directly through your account. In certain cases, you can ask us to correct and update any inaccurate Personal Data by reaching out customer service and we will consider your request in accordance with applicable laws.

   If a Consumer initiates a data deletion request, CityAgenda is authorized to delete Personal Data of the requesting Consumer from the Services even if that means

   removing its availability to the Organizer through the Services. However, if you are a

   Consumer, you understand that even if you or CityAgenda deletes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organizer's own databases if transmitted to the Organizer prior to data deletion

   Consumers may also access, update, correct or delete Personal Data and exercise these rights by contact City Agenda customer service. We will consider and respond to all requests in accordance with applicable law.

   1. As long as you are registered to utilize the services, we might keep your personal information. By going to your account dashboard page, you can delete your account.

      However, if allowed or necessary by applicable legislation, we may keep Personal Data for a longer amount of time. For legal, tax, or regulatory reasons, or for valid and lawful business purposes, your personal data may remain on backup or archive media for a

      longer period of time even after we erase it. We keep your information for sales

      customers and prospects for as long as we have a relationship with you and for a little time after that, as needed to comply with legal and business requirements.

      
      

7. Your Choices.

   You have several choices available when it comes to your Personal Data:

   1. opt Out from Electronic Communications. To the extent that you have registered for the Services or bought a ticket and/or registration for an event listed on the Services, CityAgenda may send you electronic communications marketing or advertising the Services or events on the Services, if that is in line with your marketing preferences. By selecting the "Unsubscribe" link located at the bottom of each electronic

      communication, you can "opt out" of receiving these messages.

      
      

   2. Don't give too much personal information. You have the option to use the Services with limited personal data or without any personal data at all (except for automatic data, which may be deemed personal data under applicable laws). You might not be able to access some of the Services' features if you decide to limit the Personal Data you give or not provide any at all. For example, the organizer will need your name and email address if you are a consumer purchasing tickets.

      
      

8. Children - Children's Online Privacy Protection Act.

   We don't intentionally gather personal information from kids younger than thirteen (13). Please do not use the Services to submit any Personal Data if you are younger than thirteen (13). We urge parents and legal guardians to keep an eye on their kids' Internet activity and to support the enforcement of our privacy policy by telling their kids not to submit personal information over the services without consent. Please get in touch with us if you think a child under the age of 13 has given us personal information via the

   Services, and we'll try to remove the data from our records.

9. Your rights as a data subject

   You have the rights described below with regard to the processing of your Personal Data. To exercise your rights, you can make a request here by email to legal@cityagenda.com

   
   

   1. Right of access to information (Art. 15 GDPR) You have the right to receive

      information from us at any time, upon request, about the Personal Data we process that concerns you, to the extent and subject to the conditions of Art. 15 GDPR.

      
      

   2. Right to restriction of processing (Art. 18 GDPR)

   In line with GDPR Article 18, you have the right to request that we limit processing. This right is especially present if the user and we disagree about the accuracy of the personal data for as long as it takes to verify it, if the data subject requests restricted processing rather than erase in the event that there is an existing right to erasure, if the data is no longer needed for the purposes we pursue but the user needs it to assert, exercise, or defend legal claims, and if the successful exercise of an objection is still up for debate between us and the user.

   
   

   1. Right to data portability (Art. 20 GDPR)

      According to Article 20 of the GDPR, you have the right to obtain from us the Personal Data you have given us in a machine-readable, structured, and widely used format.

   2. Right to correct incorrect data (Art. 16 GDPR)

      You have the right to request or modify and correct your data by yourself.

      
      

   3. Right to withdraw your consent (Art. 7 para. 3 GDPR)

      According to GDPR Article 7 paragraph 3, you have the right to revoke your consent (for example, you can get in touch with us to revoke your subscription to a mailing.

   4. Data processing when exercising your rights

   5. Right to erasure (Art. 17 GDPR)

      You can delete your data yourself or demand that we delete the Personal Data

      concerning you under the conditions described in Art. 17 GDPR. These conditions

      provide in particular for a right to erasure if the Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed.

      
      

   6. Right to object (Art. 21 GDPR)

   You have the right to object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you, which is carried out, on the basis of Art. 6 para. 1 lit. e or f GDPR, in accordance with Art. 21 GDPR. We will then stop

   processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

   
   

   9.9. Right to make complaint (Art. 77 para. 1 GDPR)

   In the event that you have a complaint, you are entitled to contact the supervisory authority of your choosing.

   
   

10. General Data Protection Regulation (GDPR)

    1. CityAgenda and Organizers utilizing the Service are required by the EU General Data Protection Regulation (GDPR) to give Users additional information about how their Personal Data is processed. What you should know is as follows:

       Justification for processing your personal information

       According to the GDPR, we must inform you of the legal basis on which we process any personal data we may have on you. Usually, we have the following legal justifications for processing your data.

       
       

       1. it is required for our contractual connection.

       2. you gave your consent

       3. the processing is required for us to fulfill our legal or regulatory duties; and/or

       4. As a platform for event planning and ticketing, the processing serves our

          legitimate interests (e.g., to safeguard the integrity and security of our systems and to offer you customer support, etc.).

    2. Personal Data Transfers

       
       

       Due to CityAgenda's international operations, we might have to move your personal information outside of the nation where it was first submitted. This could apply inside the group or to third parties we collaborate with who might be based in countries outside the European Economic Area (EEA), such as Switzerland and the UK, where data privacy regulations are either non-existent or less stringent than those in Europe. We take legally needed precautions to ensure that the right measures are in place to secure your personal data if we move it outside of the EEA, Switzerland, or the UK. Standard Contractual Clauses published in accordance with Commission Implementing Decision (EU) 2021/914 of June 4, 2021, of the June 4, 2021

       
       

    3. Retention of Personal Data

    For as long as it takes to deliver our services to you or for other critical reasons like

    meeting legal requirements, settling conflicts, and upholding our agreements, we keep your personal data.

    We normally keep your personal information for ninety (90) days after you request that your account be closed or after it has been dormant for seven (7) years if you have an account with us.

    
    

11. Dispute Resolution.

    If you have a complaint about City Agenda's privacy practices, you should write to us at: legal@cityagenda.com . We will take reasonable steps to work with you to attempt to resolve your complaint.

    
    

12. Exclusions.

    1. Personal Data Provided to Others.

       Any Personal Data you give to another User or visitor via the Services or by any other method—including to event organizers on event pages or material you post to any

       public sections of the Services does not apply to this Privacy Policy.

    2. Third Party Links. Only the Services are covered by this privacy statement. Links to other websites that are not run or under our control (referred to as "Third Party Sites") may be included in the Services. The Third-Party Sites are not subject to the rules and guidelines we outlined here. It is not implied by the links from the Services that we approve of or have examined the Third-Party Sites. For information about those

       websites' privacy policies, we advise getting in touch with them directly.

       
       

13. Modifications to This Privacy Statement.

There may be occasional changes to our business and the services we offer. We may therefore occasionally need to make adjustments to this Privacy Policy. This Privacy

Policy may be updated or modified at any time (collectively, "Modifications") at our sole discretion. Any changes to this privacy statement will be reflected on the website by changing the "Updated" date at the top of the document. CityAgenda may, but is not

required to, give you further notice of such modifications under specific conditions, such as through email or in-service notices. Please examine this policy on a regular

basis. Any changes made to this privacy statement will be deemed accepted by you if you continue to use the services after they take effect. You should stop using the

services, including browsing and accessing them, if you disagree with any changes made to this privacy statement.